DEVILS Terms of Service




Article 1 (Purpose)

The purpose of these Terms is to set out the rights, obligations and responsibilities between Level99 Co., Ltd. (hereinafter referred to as the "Company") and persons who use (hereinafter referred to as "Users") the mobile game 「DEVILS」 and its incidental services (hereinafter referred to as the "Game"), which the Company sells as a paid app through app markets such as Google Play, and other necessary matters.

Article 2 (Definitions)

  • ① The terms used in these Terms are defined as follows.
  • 1. "User" means a person who purchases the Game from an app market, installs it on a Device, and uses the Game in accordance with these Terms.
  • 2. "App Market" means a mobile application store, such as Google Play, through which the Company sells the Game.
  • 3. "Device" means a smartphone, tablet or other device on which the Game can be installed and used.
  • 4. "Content" means all digitally produced material provided through the Game, including the program, graphics, sound, characters and items that make up the Game.
  • 5. "Game Data" means information that is created while the User uses the Game and stored on the Device, such as characters, items, In-Game Currency and progress.
  • 6. "In-Game Currency" means virtual currency, such as gold and crystals, that the Company has designated for use only within the Game.
  • 7. "Cloud Save" means the feature that saves Game Data to, and loads it from, the User's own Google account using the 'Saved Games' feature of Google Play Games provided by Google LLC.
  • ② Terms not defined in paragraph 1 of this Article shall be governed by relevant laws and general commercial practice.

Article 3 (Provision of Company Information)

The Company posts the following information on the Game's details page in the App Market, on the Company's website, or on a linked screen in the Game so that Users can easily find it.
  • 1. Trade name and name of the representative
  • 2. Business address (including an address where User complaints can be handled) and email address
  • 3. Telephone number
  • 4. Business registration number and mail-order business registration number
  • 5. Privacy Policy
  • 6. These Terms

Article 4 (Posting and Amendment of the Terms)

  • ① The Company posts these Terms, or provides a link to them, on the Game's details page in the App Market, in the Game's settings screen, or on the Company's website, so that Users can see them both before purchasing and while using the Game.
  • ② The Company writes these Terms so that Users can easily understand them, and marks important provisions, such as those on withdrawal of offers, refunds, cancellation and termination of the contract, the Company's disclaimers and compensation for damages to Users, in bold or by other means so that Users can easily understand them.
  • ③ The Company may amend these Terms to the extent that the amendment does not violate relevant laws, such as the 「Act on Consumer Protection in Electronic Commerce, etc.」, the 「Act on the Regulation of Terms and Conditions」, the 「Game Industry Promotion Act」, the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」 and the 「Content Industry Promotion Act」.
  • ④ When the Company amends these Terms, it shall specify the effective date, the amended content and the reason for the amendment, and announce them on the Company's website, the Game's details page in the App Market, or a notice screen in the Game, from at least 7 days before the effective date (30 days before, for changes that are unfavorable to Users or material) until a reasonable period has passed after the effective date.
  • ⑤ If, when announcing the amended Terms, the Company also states that Users who do not express refusal by the effective date will be deemed to have accepted them, and a User does not express refusal by the effective date, the User shall be deemed to have agreed to the amended Terms.
  • ⑥ A User who does not agree to the amended Terms may stop using the Game. In this case, refunds are governed by relevant laws and these Terms.

Article 5 (Rules Other than the Terms)

Matters not set out in these Terms and the interpretation of these Terms are governed by relevant laws, such as the 「Act on Consumer Protection in Electronic Commerce, etc.」, the 「Act on the Regulation of Terms and Conditions」, the 「Game Industry Promotion Act」, the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」 and the 「Content Industry Promotion Act」, and by the Content User Protection Guidelines.

Article 6 (Formation of the Use Agreement)

  • ① The use agreement is formed when the User, being able to review these Terms, purchases the Game through the App Market and begins using it.
  • ② The Game can be used without membership registration or any account managed by the Company. Some features, such as Cloud Save, are available when the User signs in to Google Play Games, and the terms and policies of Google LLC apply to sign-in and to the management of the Google account.
  • ③ Juveniles as defined in Article 2, Subparagraph 10 of the 「Game Industry Promotion Act」 shall use the Game in accordance with its age rating and shall obtain the consent of their legal representative where required by relevant laws.

Article 7 (Content of the Game and Operating Environment)

  • ① The Game is installed on a Device and played alone without an internet connection (offline single-player), and the Company does not operate game servers.
  • ② The following features require an internet connection.
    • 1. Downloading and updating the Game
    • 2. Saving to and loading from Cloud Save
    • 3. Sending error analysis information and usage statistics (as set out in the Privacy Policy)
  • ③ Data charges incurred when using the features in paragraph 2 are governed by the plan of the User's mobile carrier.
  • ④ The Game can be used on the operating systems and Device specifications shown on the Game's details page in the App Market. On other Devices or modified operating systems (such as rooted devices), part or all of the Game may not work properly.

Article 8 (Storage and Management of Game Data)

  • ① Game Data is stored on the User's Device and is not sent to the Company. Because the Company does not keep Users' Game Data, it cannot view, modify or restore it.
  • ② If Game Data stored on the Device is erased because the Game is uninstalled, the app data is cleared, or the Device is reset, lost or broken, it cannot be restored except for data remaining in Cloud Save or a Device backup. Users can back up their Game Data using features such as Cloud Save.
  • ③ Cloud Save data is stored in the User's own Google account, and the provision, storage and deletion of that storage space are governed by the terms and policies of Google LLC. When data is loaded from Cloud Save, the Game Data on the Device is replaced by the loaded data, and the Company asks the User to confirm on the game screen before loading.
  • ④ The Company endeavors to ensure that Users can continue to use their existing Game Data after the Game is updated. If Game Data is damaged or lost due to the Company's intent or negligence, the Company is liable in accordance with relevant laws.

Article 9 (Protection of Personal Information)

  • ① The Company endeavors to protect Users' personal information in accordance with relevant laws. The protection and processing of Users' personal information are governed by relevant laws and the Privacy Policy separately posted by the Company.
  • ② The Company does not maintain member accounts and does not collect Users' names, contact details or other information beyond what is set out in the Privacy Policy.
  • ③ The Company's Privacy Policy does not apply to services provided by third parties that are linked from the Game, such as Google Play and Google Play Games; the policies of those providers apply.

Article 10 (Obligations of the Company)

  • ① The Company complies with relevant laws and exercises the rights and performs the obligations set out in these Terms in good faith.
  • ② The Company takes measures to protect personal information so that Users can use the Game safely, and publishes and complies with its Privacy Policy.
  • ③ When an error in the Game is identified, the Company makes its best efforts to fix it through updates or other means within a reasonable period, unless there is an unavoidable reason such as a natural disaster or a defect that cannot be resolved with current technology.

Article 11 (Obligations of Users)

  • ① Users shall not engage in the following acts.
    • 1. Copying, distributing or sharing the Game program without the Company's permission, or using an illegal copy distributed through channels other than the App Market
    • 2. Reverse engineering, disassembling or modifying the Game program, or producing, distributing, using or advertising computer programs, devices or equipment not provided or approved by the Company (such as modification programs or hacking tools)
    • 3. Infringing the copyrights or other intellectual property rights of the Company or third parties
    • 4. Impersonating the Company's employees, operators or other related persons, or damaging the reputation of, or interfering with the business of, the Company or third parties
    • 5. Disposing of Game Data (such as In-Game Currency and items) for consideration (transfer, sale, etc.) or making it the object of rights (pledging as security, lending, etc.), or inducing or advertising such acts
    • 6. Using the Game for profit, business, advertising, political activities or similar purposes without the Company's consent
    • 7. Other acts prohibited by relevant laws or not permitted by good morals or generally accepted social norms
  • ② Users are obligated to check and comply with the provisions of these Terms, the guidance in the Game, and the precautions announced by the Company.

Article 12 (Changes and Updates to the Game)

  • ① The game world provided through the Game is a virtual world created by the Company. The Company may modify (update) the content of the Game as necessary for operational or technical reasons and distributes updates through the App Market.
  • ② If there is a change to the content that is unfavorable to Users or material, the Company announces it in advance by the methods in Article 4(4).

Article 13 (End of Sales and Service)

  • ① The Company may end sales or updates of the Game as necessary for business or technical reasons. In this case, the Company announces it on the Company's website, the Game's details page in the App Market, or a notice screen in the Game at least 30 days before the end date.
  • ② Even after sales end, a Game that has already been purchased and installed can continue to be used on the Device. Whether the Game can be downloaded (reinstalled) again is governed by the policies of the App Market.
  • ③ Features provided by Google LLC, such as Cloud Save, may become restricted due to changes to or termination of that provider's services.
  • ④ If the purchased Game cannot be used properly for reasons attributable to the Company, refunds and other matters are handled in accordance with relevant laws and the Content User Protection Guidelines.

Article 14 (Purchase of and Payment for the Game)

  • ① The Game is sold for a fee, and the price is the amount shown on the Game's details page in the App Market.
  • ② The purchase price is paid using the payment methods and in accordance with the policies set by the App Market operator, and limits for each payment method are governed by that operator's policies. The Company does not receive Users' payment method information.
  • ③ The purchased Game can be installed and used on a Device with the App Market account used for the purchase, and the Devices on which it can be installed are governed by the policies of the App Market.
  • ④ The Game does not sell additional paid items that require payment with money within the Game (in-app purchases). If the Company intends to sell additional paid items, it will amend these Terms and announce this in advance.
  • ⑤ If a minor purchases the Game without the consent of their legal representative, the minor or the legal representative may cancel the purchase. However, cancellation is restricted if the minor's purchase falls within the scope of property that the legal representative has permitted the minor to dispose of, or if the minor used deception to make others believe they were an adult. Whether the actual purchaser is a minor and whether consent was given are determined by examining all relevant circumstances, including the actual purchaser, the consent of the legal representative and the payment history, and the Company may request documents proving the status of the minor and the legal representative where necessary.
  • ⑥ The Company is not responsible for payments made by third parties as a result of the User not using the payment password settings of the Device and the App Market or carelessly exposing them. However, this does not exclude liability arising from the Company's intent or negligence or liability that cannot be excluded by law.

Article 15 (In-Game Currency and Items)

  • ① In-Game Currency and items are Game Data that can be used only within the Game. The Company does not sell them for money, and they cannot be exchanged for or refunded as money or other assets.
  • ② Items whose results are determined by probability, such as boxes, can be obtained only with In-Game Currency or rewards earned while playing the Game. Where relevant laws require the disclosure of probability information, the Company complies with them.

Article 16 (Display of Game Information and Advertising)

  • ① The Company displays the following information on the Game's details page in the App Market, on the Game's initial screen, or on the Company's website so that Users can easily see it.
    • 1. Trade name
    • 2. Title of the game
    • 3. Age rating
    • 4. Rating classification number
    • 5. Date of production
    • 6. Registration or report number of the game producer or distributor
    • 7. Other matters the Company deems necessary
  • ② The Company does not display advertisements in the Game. Advertising information is sent only to Users who have separately and expressly consented to receive it, except where relevant laws permit otherwise.

Article 17 (Ownership of Copyrights, etc.)

  • ① Copyrights and other intellectual property rights in the Game and its Content belong to the Company.
  • ② Users shall not, without the Company's prior consent, use for commercial purposes, or allow third parties to use, any information obtained through the Game whose intellectual property rights belong to the Company, by copying, transmitting, publishing, distributing, broadcasting or other means.

Article 18 (Withdrawal of Offers)

  • ① In accordance with relevant laws, Users may withdraw their offer without any fee within 7 days from the later of the date of purchase of the Game and the date on which it became available for use.
  • ② Withdrawal may be restricted in the cases listed in Article 17(2) of the 「Act on Consumer Protection in Electronic Commerce, etc.」, such as when the provision of digital content has begun. However, withdrawal is not restricted if the Company has not indicated that withdrawal is restricted together with taking the measures required by law under paragraph 6 of the same Article, such as providing a trial version.
  • ③ Notwithstanding paragraphs 1 and 2, if the Game differs from the displayed or advertised content or from the contract, Users may withdraw their offer within 3 months from the date of supply of the Game and within 30 days from the date on which they became aware, or could have become aware, of that fact.
  • ④ Withdrawals and refunds can be requested in the following ways.
    • 1. Within the period set by Google Play, Users can request a refund directly from Google Play (How to request a refund on Google Play).
    • 2. In other cases, Users can apply by email to the Company (official.lv99@gmail.com) with their Google Play order number, and the Company will cancel the payment and issue a refund through the App Market after confirming the purchase history.
  • ⑤ The Company does not restrict Users' statutory rights to withdraw and to be refunded on the grounds of the App Market's policies, and takes the measures necessary for payment cancellation and refunds.
  • ⑥ When a refund is made following a withdrawal or similar, the right to use the Game may be revoked in accordance with the App Market's policies, and the Game may no longer be usable.
  • ⑦ The Company processes refunds within the deadlines set out in Article 19 and relevant laws, and does not unreasonably delay the statutory refund deadline on the grounds of verifying supporting documents.

Article 19 (Effects of Withdrawal of Offers)

  • ① When a User withdraws an offer, the Company refunds the price received within 3 business days from the date of withdrawal. For App Market payments, the Company takes the necessary measures under relevant laws, such as requesting payment cancellation and refund without delay.
  • ② If the Company delays a refund to the User, it pays delay interest for the period of delay, calculated by multiplying by the rate set out in the 「Act on Consumer Protection in Electronic Commerce, etc.」 and its Enforcement Decree.
  • ③ When refunding the price, if the User paid by credit card or another payment method prescribed by the Enforcement Decree of the 「Act on Consumer Protection in Electronic Commerce, etc.」, the Company asks the business operator that provided the payment method to suspend or cancel the charge without delay.
  • ④ The Company does not claim a penalty or damages on the grounds of withdrawal. However, where permitted by relevant laws, it may claim an amount equivalent to the benefit the User obtained from using the Content or the cost incurred in supplying it.

Article 20 (Refund of Overpayments)

  • ① If an overpayment occurs, the Company refunds it. However, if the overpayment occurred due to the User's intent or negligence, the User may bear reasonable actual refund costs to the extent permitted by relevant laws.
  • ② Refunds of overpayments for App Market payments may be processed through the procedures of the App Market. The Company cooperates with and carries out the refund procedures required by relevant laws, and does not restrict statutory refund rights through the App Market's procedures.
  • ③ Communication charges incurred by network use, such as downloading or updating the Game, may be excluded from refunds.

Article 21 (Compensation for Damages)

  • ① If the Company causes damage to a User through intent or negligence, it compensates for the damage in accordance with relevant laws.
  • ② If a User causes damage to the Company by violating these Terms, the User is liable to compensate the Company for that damage.

Article 22 (Disclaimers of the Company)

  • ① The Company is exempt from liability if it cannot provide the Game due to force majeure, such as war, incidents, natural disasters, emergencies, technical defects that cannot be resolved with current technology, or similar causes.
  • ② The Company is exempt from liability for problems in using the Game caused by reasons attributable to the User.
  • ③ The Company is exempt from liability for damage to Users caused by a telecommunications carrier suspending or failing to properly provide telecommunications services, unless the Company is at fault through intent or negligence.
  • ④ The Company is exempt from liability for problems arising from the User's Device environment and for losses caused by Game Data being erased from the Device as described in Article 8(2), unless the Company is at fault through intent or negligence.
  • ⑤ The Company is exempt from liability for damage caused by services provided by other businesses, such as the App Market and Google Play Games, unless the Company is at fault through intent or negligence.
  • ⑥ The Company is not liable for Users not obtaining the characters, experience points, items or other results they expect from using the Game, unless the Company is at fault through intent or negligence.
  • ⑦ The Company is exempt from liability for matters arising from restrictions on use of the Game that it must apply under relevant laws, government policies, etc.
  • ⑧ The exemptions in this Article do not apply to liability arising from the Company's intent or gross negligence or to other liability that cannot be excluded under relevant laws.

Article 23 (Handling of User Complaints and Dispute Resolution)

  • ① The Company receives Users' opinions and complaints by email (official.lv99@gmail.com).
  • ② If an opinion or complaint raised by a User is objectively recognized as justified, the Company handles it promptly within a reasonable period. If handling takes a long time, the Company notifies the User of the reason and the schedule by email or other means.
  • ③ If a dispute arises between the Company and a User and is mediated by a third-party dispute mediation body, such as the Content Dispute Resolution Committee under the 「Content Industry Promotion Act」, the Company faithfully proves the relevant facts and may follow the mediation of that body.

Article 24 (Notices to Users)

  • ① Because the Company does not hold Users' contact details, notices to all Users are given by posting them for at least 7 days on the Company's website, the Game's details page in the App Market, or a notice screen in the Game.
  • ② Where a notice to an individual User is necessary, the Company may send it to the email address the User provided when making an inquiry.

Article 25 (Jurisdiction and Governing Law)

  • ① These Terms and the use of the Game are governed by the laws of the Republic of Korea. Matters not specified in these Terms are governed by the relevant provisions of law where such provisions exist.
  • ② If a lawsuit is filed regarding a dispute arising from the use of the Game, the court determined under the procedures prescribed by law, such as the 「Civil Procedure Act」, shall be the competent court.
  • ③ In case of any discrepancy between the Korean and English versions of these Terms, the Korean version prevails.

Addendum

These Terms take effect on July 20, 2026.

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